Privacy Policy

Information We Collect

When you contact us through our website or request services, we may collect the following information:

• Name and contact details
• Property address and location information
• Service preferences and requirements
• Communication history and correspondence
• Payment information for completed services

How We Use Your Information

We use the information collected to:

• Provide requested garden care and landscaping services
• Communicate about consultations, appointments, and service updates
• Process payments and maintain financial records
• Improve our services based on feedback and requirements
• Comply with legal obligations and maintain business records

Data Storage and Security

Your personal information is stored securely and access is limited to authorised personnel who require it to perform their duties. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your data.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist in delivering our services
• Professional advisors including lawyers and accountants
• Regulatory authorities when required by law

Any third parties who receive your information are obligated to maintain its confidentiality and use it only for specified purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information
• Request restriction of processing
• Data portability where applicable

To exercise any of these rights, contact us using the details provided on our contact page.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revision date.

Contact Information

If you have questions or concerns about this privacy policy or how we handle your information, please contact us at [email protected].

Last Updated: September 2024